Frequently Asked Questions
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Can I do Fraud Detection on every PBX ?
Yes, FraudCatcher supports every brand of PBX that uses BRI (ISDN-2) or PRI-ISDN trunks.
I have a VoIP PBX, can I use the FraudCatcher ?
Yes, if the PBX is connected to ISDN trunk lines you can.
Fractional ISDN-12 or ISDN-20 is that possible ?
Indeed that is possible as these fractional PRI lines are basically standard ISDN-30 trunk lines that are channel limited by the Telecoms
provider.
Can anyone notice that the telephone line is being monitored ?
No, it is impossible to notice or measure that the line is being monitored as the FraudCatcher does it guaranteed non-intrusively using
high-impedance telecom "passive" tap interfaces.
Only when the trunk is blocked (due to programmed rules to limit the damages caused by fraudulent call traffic) it will be noticed.
Are there any delays or non transparancy caused between the PBX and the PSTN (central office) ?
No, as the telephone lines are tapped in parallel, there is no way that delays can be caused or that signalling information is disturbed.
Full transparancy is guaranteed !
Fraud Detection